The legal stuff

Without Warranty

All software is provided “as is” without warranties of any kind either express or implied. The purchaser expressly agrees that the use of the FocalPoint extension for Joomla is at the purchaser’s own risk. Neither Viperfish Media Pty Ltd, its affiliates nor any of their respective employees shall be liable for any consequential, incidental or direct damages suffered in the course of using the software and other content provided by Vipefish Media Pty Ltd.

Due to the nature of website design, server environments and associated software, Viperfish Media Pty Ltd does not and cannot warrant that use of FocalPoint will be uninterrupted or error free, nor can we make any warranty as to the results that may be obtained from use of FocalPoint, or as to the accuracy, reliability or content of any information, service or merchandise provided through the FocalPoint web site.

Viperfish Media Pty Ltd cannot warrant that the FocalPoint extension and it's PHP and Javascript libraries will not conflict with other installed extensions on the purchaser's, or purchaser's clients web sites.

Refund Policy

If you encounter any unfixable technical issues rendering FocalPoint unuasable that cannot be resolved, within 14 days of purchase, by you nor by us through available support channels we will refund your purchase price.

We can not issue refunds for the following reasons;

  • You have made changes to the FocalPoint code.
  • You're client didn't like it.
  • You changed your mind.
  • You decided to stop using Joomla.
  • A support request describing the issue hasn't been lodged within the 14 day period.
  • You have refused our support or refused to supply access details.

Viperfish Media will assist to identify any issues and get FocalPoint up and running on your server within the 14 day period. Viperfish Media support may require FTP, MySQL and Joomla admin access when rendering support. Here's our full Support Policy.

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